Refund Policy
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Effective Date: 16/10/2024
At PV English Speaking, we strive to provide high-quality online spoken English training. However, if you are unsatisfied with our services, our refund policy outlines the process for requesting a refund.
1. Eligibility for Refund
- Refund requests must be submitted within 7 days of purchase.
- Only users who have completed less than 25% of the course materials are eligible for a refund.
- No refunds will be issued after the course has been accessed beyond this point.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at [insert contact email] with your order details and reason for requesting a refund.
- Our team will review your request and respond within 5 business days.
3. Non-Refundable Items
- Refunds are not available for promotional offers or discounted courses.
- Refunds will not be provided for failure to complete the course or dissatisfaction due to personal preferences beyond our control.
4. Processing Time
- Approved refunds will be processed within 10 business days.
- Refunds will be made to the original payment method used during purchase.
5. Changes to the Refund Policy
We reserve the right to modify or update this refund policy at any time. Changes will take effect immediately upon posting on our website.
Contact Us
For refund inquiries, please contact us at info@pvenglishspeaking.com +91 8879342485.